Wednesday, 8 May 2013
Quality Management in Hotel Industry in India-Dissertation
Company Profile -Choice Hotels International
Choice Hotels International (Choice) is a hotel franchiser. The company operates more than 5,600 hotels, representing more than 455,000 rooms, in the US and more than 38 countries and territories.
The company franchises lodging properties under a number of proprietary brand names, including: Cambria Suites, Comfort Inn, Comfort Suites, Quality, Clarion, Sleep Inn, Econo Lodge, Rodeway Inn, MainStay Suites and Flag Hotels. The company's franchises offer mid-priced, all-suite hotels and rooms designed for senior travelers. Real-time bookings for suites can be made via the Internet, as well as telephone bookings.
The hotels offer three levels of service: full-service hotels, which offer food and beverage services, meeting rooms, room service and similar guest services; limited- service hotels, which offer amenities such as swimming pools, continental breakfast, or similar services; and all-suites hotels, which usually have limited public areas, but offer guests two rooms or one room with distinct areas, and which may or may not offer food and beverage services.
The company conducts its international franchise operations through a combination of direct franchising and master franchising, which allow the use of its brands by third parties in foreign countries. The company operates in Denmark, Norway, Sweden, Finland and Lithuania through the company's relationship with Choice Hotels Scandinavia (CHS) and as of December 2006, CHS had 145 open properties.
Marriott is a worldwide operator and franchiser of hotels and related lodging facilities. It has more than 2,900 lodging properties in the US and 68 other countries and territories. In the lodging business, the company develops, operates, and franchises hotels and corporate housing properties under 19 separate brands.
It operates its timeshare properties under four separate brands. The company operated or franchised 2,741 lodging properties worldwide, with 513,832 rooms as of fiscal 2006. These include 2,447 properties in the Americas, 26 in the Middle East and Africa, 79 in Asia, 105 in Europe, and 76 in the UK. In addition, it provides 1,850 furnished corporate housing rental units.
The company's operations are grouped into six business divisions: North American full-service lodging, North American limited-service lodging, timeshare, luxury lodging, international lodging, and synthetic fuel.
Marriot's North American full-service lodging brands are Marriott Hotels & Resorts, Marriott Conference Centers, JW Marriott Hotels & Resorts, The Ritz-Carlton, Renaissance Hotels & Resorts, and Bulgari Hotels & Resorts. Marriott Hotels & Resorts (including JW Marriott Hotels & Resorts and Marriott Conference Centers) is the company's global flagship brand, primarily serving business and leisure travelers and meeting groups at locations in downtown, urban, and suburban areas near airports and at resort locations.
Most of Marriott's full-service hotels provide internet access, swimming pools, gift shops, convention and banquet facilities, and restaurants. Many Marriott resort hotels have additional recreational and entertainment facilities such as tennis courts, golf courses, additional restaurants and lounges, and spa facilities.
Source -India - Hotels & Motels © Datamonitor (Published December 2008)
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