Project Report on Quality Management in Hotel Industry in India
Dissertation on Quality Management in Hotel Industry in India
Research Papers and Thesis on Quality Management in Hotel Industry in India
Company Profile -Choice Hotels International
Choice Hotels International (Choice) is a hotel franchiser. The company operates
more than 5,600 hotels, representing
more than 455,000 rooms, in the US and more
than
38 countries and territories.
The company
franchises lodging properties under a number of proprietary
brand names, including:
Cambria Suites, Comfort Inn, Comfort Suites, Quality, Clarion,
Sleep Inn, Econo
Lodge,
Rodeway Inn, MainStay Suites
and Flag
Hotels. The company's
franchises offer mid-priced, all-suite
hotels and rooms designed for senior travelers. Real-time
bookings for suites can be made via the Internet, as well as
telephone bookings.
The hotels offer three levels of service: full-service hotels, which offer food and beverage
services, meeting rooms, room service and similar guest services; limited-
service hotels, which offer amenities such as swimming
pools, continental breakfast, or similar services; and all-suites hotels, which usually have limited public areas, but offer guests two rooms or one room with distinct areas, and which may or may not
offer food and beverage services.
The company conducts its international franchise operations through a combination of direct franchising
and master franchising, which allow the use of its brands by third parties in foreign countries.
The company operates in Denmark,
Norway, Sweden, Finland and Lithuania through the company's relationship with Choice Hotels Scandinavia (CHS) and as of
December 2006, CHS had 145 open properties.
Marriott is
a worldwide operator and franchiser of hotels and related lodging
facilities.
It has more than 2,900 lodging properties in the US and 68 other countries and territories. In the lodging business,
the company develops, operates, and franchises
hotels and corporate housing properties under 19 separate brands.
It operates its timeshare
properties
under four separate brands. The company operated or franchised 2,741 lodging properties worldwide, with 513,832 rooms as of fiscal 2006. These include 2,447 properties in the Americas,
26 in
the Middle East
and Africa, 79 in Asia, 105 in Europe, and 76 in the UK. In addition, it provides 1,850 furnished corporate housing rental units.
The company's operations are grouped into six business divisions: North American full-service lodging, North American limited-service lodging, timeshare, luxury lodging, international lodging, and synthetic
fuel.
Marriot's North American full-service
lodging brands are Marriott Hotels & Resorts, Marriott Conference Centers, JW Marriott Hotels & Resorts, The Ritz-Carlton, Renaissance Hotels & Resorts, and Bulgari Hotels & Resorts. Marriott
Hotels & Resorts (including
JW Marriott Hotels & Resorts and Marriott
Conference Centers) is
the company's global
flagship brand, primarily serving business and leisure travelers
and meeting groups at locations in downtown,
urban, and suburban areas near
airports and at resort locations.
Most of Marriott's full-service
hotels provide internet access, swimming pools, gift
shops, convention and banquet
facilities, and restaurants. Many Marriott resort hotels have additional recreational and entertainment facilities such as tennis courts, golf courses, additional restaurants and lounges, and spa facilities.
Source -India - Hotels & Motels © Datamonitor (Published December 2008)
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